Satisfactory server offline: connection troubleshooting

Inspect startup and release branch

Read logs from the latest startup. Large saves may take time to load; determine whether loading progresses or repeats the same error. Match the server's stable or Experimental branch to the client.

The dedicated servers discussed here serve compatible PC clients. Console multiplayer does not imply access to PC dedicated hosting. Check official platform support before investigating firewall settings for an unsupported client.

Re-enter the panel's connection details

In Server Manager, use the address and assigned port supplied by your host. Avoid tutorial example IPs or old saved values after migration. If a domain fails, try the current panel address to isolate DNS issues.

For self-hosting, align startup ports, firewall rules and forwarding with the installed version. An old tutorial's port list is not a substitute for this check. With rented hosting, ask the provider to verify connectivity rather than changing your home router arbitrarily.

Distinguish manager access from permissions

On first connection, the game may ask you to confirm the server certificate. Check that the address belongs to your instance before accepting. If the certificate changes unexpectedly, confirm a reinstall or instance change through the panel or support.

A visible server requesting an administrator password is reachable. Handle that permission issue separately from an offline state. A player password does not grant save-management rights.

Investigate a save that fails to load

If Server Manager responds but a save fails, retain the error and check mod compatibility. A fresh-session test should remain separate and follow a backup of the current factory.

For support, provide the time, branch, address and port used, plus logs with secrets removed. Say whether another player on a different network gets the same result.

Frequently asked questions